The protection of privacy in relation to personal data is the concern of every staff in FRS (HK) Co. Ltd. We respect personal data privacy and are committed to fully implementing and complying with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance.

When we collect personal data from individuals, we will provide them with a Personal Information Collection Statement ("PICS") on or before the collection in an appropriate format and manner, such as in the same paper form or web page that collects the personal data.

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Personal Data being Held

FRS (HK) Co. Ltd. holds the following types of personal data:

1. Personnel Records of FRS (HK) Staff

• employment-related data held for serving staff, former employees and job applicants, including personal and family particulars, educational and professional qualifications, employment history, salary and allowances, housing benefits, medical records, leave and passages, training, investments records, outside employment, appraisal reports, promotion board assessments, conduct and discipline, and retirement and pension, etc.;​

2. Records on Consultants, Suppliers and Contractors

• personal particulars of personnel employed by consultants, suppliers and contractors;

3. Customer Records and Business-related Data​

• personal particulars of account customers and members of FRS (HK)'s membership programme;

• personal data provided to FRS (HK) by individuals for participating in FRS (HK)'s promotional activities and subscription to FRS (HK) publications, etc.;

• personal data provided to FRS (HK) by individuals who make requests under the Code on Access to Information or the Personal Data (Privacy) Ordinance, or in connection with enquiries and complaints;

4. Other Records​

• CCTV records and other administrative and operational records in connection with FRS (HK)'s daily operations.

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Main Purposes of Keeping Personal Data

Personnel records are kept for recruitment and human resources management purposes, relating to such matters as job applications, employees' appointment, employment benefits, termination of employment, performance appraisal and discipline, etc.

Personal data of consultants, suppliers and contractors are held to facilitate the processing and award of contracts and for the monitoring of performance of contractors / consultants to fulfil the requirements of contracts awarded.

Customer records and business-related data are held for activities relating to the provision of FRS (HK)'s services; processing of service applications; promotion of FRS (HK)'s services and products; FRS (HK)'s membership programmes; statistical analysis; development of FRS (HK)'s services and products; and handling of enquiries and complaints.

Other records are kept for various purposes depending on the nature of the records, such as office security, handling daily operations, etc.

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Information Collected When You Visit Our Websites

When you visit our website, we record your visit only as a 'hit' and do not collect any personally identifiable information about you. The ‘hit' information is to allow us to compile general statistics to show the number of visitors to our website.

We collect personal data from our site visitors on a voluntary basis. Personal information may include name, telephone number, address or e-mail address. The information is used only by us for the purposes stated in the respective screens which invite you to provide your data. We do not use your personal data for any other purposes without your prior consent unless such use is permitted or required by law.

Our general policy is to disclose no personally identifiable information to third parties except as required by law.

All personal data you provide to us on our website may only be accessed by authorised personnel. Our online ordering process uses TLS protocol link for data transmission so as to protect all personal data you send to us.

From time to time, we may use information we collect about you for e-mailing promotional materials about our services and/or products to you. If you do not wish to receive further promotional e-mails from us, please e-mail the Departmental Data Protection Officer at adm@frs-esg.com or write to the following address by post:

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Departmental Data Protection Officer
FRS (Hong Kong) Company Limited
Room 4213, 42nd Floor, 
188 Connaught Road West, 
Hong Kong

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Protection Measures

FRS (HK) takes appropriate steps to protect the personal data it holds against loss, or unauthorised access, use, modification or disclosure.

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Retention

FRS (HK) maintains and executes retention policies of records containing personal data to ensure that personal data is not kept longer than is necessary for the fulfilment of the purpose for which the data is collected or is to be used. Different retention periods apply to various kinds of personal data collected and held by FRS (HK) in accordance with its policies on personal data protection.

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Data Access and Correction

Under the Personal Data (Privacy) Ordinance, you have a right to request access to or correction of the data about you being held by us. 

You have the right:

 i. to check whether we hold data about you and to access such data;

 ii. to require us to correct any data relating to you which is inaccurate; and

 iii. to ascertain our policies and practices in relation to data and to be informed of the kind of data held by us.

In accordance with the provisions of the Ordinance, we have the right to charge a reasonable fee for the processing of any data access request.

You should send requests for access to data or correction of data or for information regarding policies and practices and kinds of data held to:

Departmental Data Protection Officer

FRS (Hong Kong) Company Limited

Room 4213, 42nd Floor, 

188 Connaught Road West, 

Hong Kong
E-mail: adm@frs-esg.com

 

Nothing in this Notice shall limit your rights as a data subject under the Ordinance.